Conditions générales de vente
TERMS & CONDITIONS OF SALE
These Terms and Conditions of Sale govern purchases made through eveosport.com, operated by EVEOSPORT LLC.
By placing an order through our website, you acknowledge that you have read and agreed to these Terms and Conditions, together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
1. Seller Information
The products available on this website are sold by:
EVEOSPORT LLC
1229 Chestnut St #507
Philadelphia, PA 19107
United States
Brand: EVEOSPORT
Website: eveosport.com
Email: contact@eveosport.com
Customer Support:
Monday–Friday, 9:00 AM–5:00 PM EST
2. Products
EVEOSPORT sells sportswear and related apparel products through its online store.
We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements and other product information are accurate.
However, actual colors may vary depending on the customer's screen, device settings and other technical factors.
Product availability is subject to change.
EVEOSPORT reserves the right to modify, discontinue or update products at any time, subject to applicable law.
3. Product Prices
Products may be displayed in different currencies depending on the customer's location and the currency selected or automatically provided through the website.
The price applicable to an order is the price displayed at checkout before the customer confirms the purchase.
Prices may be subject to applicable taxes, duties, customs charges, import fees or other government charges depending on the destination country.
Where such charges are the customer's responsibility, they are not included in the product price unless expressly stated otherwise.
4. Order Placement
Customers may place an order by selecting the desired products, adding them to their shopping cart and completing the checkout process.
Before completing an order, the customer will have the opportunity to review:
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Products selected
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Quantities
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Sizes and colors
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Shipping address
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Shipping method
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Applicable shipping charges
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Applicable taxes or other charges displayed at checkout
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Total order amount
The customer is responsible for ensuring that all information provided during checkout is accurate.
5. Order Confirmation
After placing an order, the customer will receive an order confirmation by email.
The sales contract is considered concluded when EVEOSPORT sends the customer an order confirmation email, subject to any applicable legal requirements.
If we are unable to accept an order, we will inform the customer and refund any payment already made for the affected order.
6. Order Cancellation by EVEOSPORT
EVEOSPORT reserves the right to cancel or refuse an order where permitted by applicable law, including in situations involving:
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Product availability issues
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Incorrect pricing
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Incorrect product information
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Incorrect customer information
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Suspected fraudulent transactions
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Unauthorized payment activity
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Unusual or suspicious ordering activity
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Technical errors
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Shipping restrictions
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Other circumstances preventing us from fulfilling the order
If an order is cancelled after payment has been received, the customer will receive a refund for the amount paid for the cancelled order.
7. Payment
EVEOSPORT accepts payment methods made available during checkout, which may include:
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Shopify Payments
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PayPal
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Apple Pay
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Google Pay
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Klarna
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Other payment methods displayed at checkout
Payment must be successfully authorized before an order can be processed.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
Payment providers may apply their own terms and conditions.
8. Order Processing
Orders are generally processed within 24–72 hours after purchase.
Processing may take longer during:
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Public holidays
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Weekends
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Major sales
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Promotional periods
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Product launches
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Unusually high order volumes
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Circumstances beyond our reasonable control
Once an order has been shipped, the customer will receive a shipping confirmation email containing tracking information.
9. Delivery
EVEOSPORT offers worldwide shipping.
Estimated delivery times are:
United States: 3–7 business days
Europe: 3–10 business days
Express Shipping: 2–5 business days
Delivery times are estimates and are not guaranteed.
Delays may occur because of customs procedures, public holidays, carrier delays, weather, transportation disruptions, incorrect delivery information or other circumstances outside EVEOSPORT's reasonable control.
Shopify requires merchants to provide customers with clear order fulfillment timelines and information about potential customs or import charges when applicable. (Shopify Help Center)
For complete information, please refer to our Shipping Policy.
10. Shipping Costs
Shipping rates are calculated and displayed during checkout.
Free shipping is available on orders of $90 or more, subject to the conditions and shipping options displayed at checkout.
Orders below the applicable threshold may be subject to shipping charges.
11. Customs and Import Charges
International orders may be subject to:
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Customs duties
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Import taxes
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VAT
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Brokerage fees
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Customs processing fees
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Other charges imposed by the destination country
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
EVEOSPORT does not control customs authorities or the amount of duties and taxes imposed by a destination country.
12. Returns
EVEOSPORT offers a 30-day return period from the date the customer receives their order, subject to the conditions in our Return & Refund Policy.
Returned clothing must be:
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Unworn
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Unwashed
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In its original condition
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With original tags attached
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Free from makeup
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Free from stains
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Free from perfume or other odors
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Free from signs of use
Underwear is excluded from our standard return policy for hygiene reasons.
Sale and promotional products remain eligible for return when they satisfy the applicable return conditions.
For complete details, please consult our Return & Refund Policy.
13. Exchanges
Customers may request an exchange for a different size, subject to product availability.
The returned product must meet the applicable return requirements.
Customers should contact:
and provide their order number and the requested replacement size.
14. Defective or Incorrect Products
If a customer receives a defective, damaged or incorrect product, they should contact:
as soon as reasonably possible.
The customer may be asked to provide photographs or videos showing the issue.
If EVEOSPORT confirms that the product is defective or that an incorrect product was sent, we may provide a replacement free of charge, including shipment of a new package.
Where mandatory consumer protection laws provide additional remedies, those rights remain applicable.
For EU consumers, defective or non-conforming goods are covered by mandatory legal guarantees, which can include repair, replacement, price reduction or refund depending on the circumstances. (European Union)
15. Right of Withdrawal for European Customers
Customers in the European Union generally have a statutory 14-day right of withdrawal for online purchases, subject to applicable legal exceptions.
The withdrawal period generally begins on the day the customer, or a third party designated by the customer, receives the goods. (European Union)
This statutory right exists independently of EVEOSPORT's additional 30-day commercial return policy.
Where the statutory right of withdrawal applies, customers do not need to provide a reason for exercising that right.
Customers exercising the statutory right of withdrawal should contact:
We will provide the necessary return instructions.
The customer may generally be responsible for direct return shipping costs when this has been properly disclosed before purchase. (European Union)
Mandatory statutory rules concerning refunds and return shipping will prevail where applicable.
16. Legal Guarantee
Nothing in these Terms limits mandatory legal guarantees applicable to customers.
For consumers in the European Union, new goods are generally covered by a minimum two-year legal guarantee against defects or lack of conformity. Depending on the circumstances and applicable national law, the consumer may be entitled to repair, replacement, price reduction or refund. (European Union)
The EVEOSPORT commercial return policy does not replace or reduce these statutory rights.
17. Refunds
Once an eligible returned product has been received and inspected, EVEOSPORT generally processes approved refunds within 2–5 business days.
The available refund method may depend on the circumstances of the return and applicable law.
For statutory withdrawals, mandatory refund rules applicable in the customer's jurisdiction will prevail.
For EU statutory withdrawals, the trader generally must reimburse the consumer within 14 days of being informed of the withdrawal, although the refund may be withheld until the goods are returned or proof of return is provided. (European Union)
The time required for the funds to appear in the customer's account may depend on the payment provider or financial institution.
18. Promotions and Discount Codes
EVEOSPORT may offer promotional pricing, discount codes and special offers.
Unless otherwise stated:
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Promotional offers cannot be combined.
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Discount codes must be used before their expiration date.
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Certain products may be excluded from specific promotions.
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Promotional conditions may vary between campaigns.
EVEOSPORT reserves the right to correct pricing or promotional errors and to cancel orders affected by an obvious technical or pricing error, subject to applicable law.
19. Customer Responsibilities
The customer is responsible for:
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Providing accurate billing information
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Providing an accurate shipping address
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Selecting the correct product, size and color
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Reviewing the order before payment
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Providing a valid email address
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Paying applicable customs or import charges when required
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Following the applicable return procedure
EVEOSPORT is not responsible for delays caused by incorrect information provided by the customer, subject to applicable law.
20. Complaints
If you have a complaint concerning an order, product or service, please contact us at:
Please include:
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Full name
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Order number
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Description of the issue
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Relevant photographs or supporting information, where applicable
We will review your complaint and work with you toward an appropriate resolution.
21. International Customers
These Conditions of Sale apply to customers worldwide.
However, mandatory consumer protection laws applicable in the customer's country may provide rights that cannot legally be excluded or restricted by these Terms.
Where mandatory local law provides greater consumer protection, those mandatory provisions will prevail.
22. Governing Law
These Conditions of Sale are governed by the laws of the Commonwealth of Pennsylvania, except where mandatory consumer protection laws in the customer's jurisdiction provide otherwise.
Nothing in these Conditions is intended to deprive consumers of mandatory rights provided by the laws applicable to their purchase.
23. Changes to These Conditions
EVEOSPORT may update these Conditions of Sale from time to time.
The updated version will be published on this page with a revised Last Updated date.
The version applicable to an order will generally be the version in effect when the order was placed, subject to mandatory applicable law.
24. Contact Information
EVEOSPORT LLC
1229 Chestnut St #507
Philadelphia, PA 19107
United States
Email: contact@eveosport.com
Customer Support:
Monday–Friday
9:00 AM–5:00 PM EST